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数据录入组长
更新日期:2021-05-25Data entry assistants are responsible for either leading a small group of data entry clerks or performing quality check on the processed data and participating in the system output design & the analysis of system change requirements. Data entry is also their partially routine.
Roles and Responsibilities:
Data Processing (65%)
· Verify data capture and policy inquiry result
· Provide efficient and effective service ensuring that our agreed service standards are met
· Perform User Acceptance Test (UAT) for system enhancement and new product development
Operation Management (15%)
· Assist group leader to lead an operational team and ensure the agreed service standard are met.
· Deputies immediate assistant supervisor during his/her absent
· Provide QA report to QA officer on a timely manner
People Management (20%)
l Monitor team staff performance and handle staff problem promptly and properly, report on results with efficient and proactive way
l Identify team training needs and follow up with suitable course arrangement
l Make decision when referred by junior staff
l Hold in-house briefings to staff regularly
Actively participate, co-ordinate and promote staff participation in company/department team building activities
Minimum Job Requirements:
Education & Experience
· College graduated or above
· 2 year experience in BPO
· Experience in QA will be an advantage
Language Skill
· English & Cantonese
· PET 4 or equivalent
Certifications/licenses
· Industry certifications and practitioners’ licenses
Special Skill
· Familiar with BPO computer systems
· Effective communication skills
· Data Analysis skills
Team leadership
公司地址:广州市越秀区东风东路767号东宝大厦24楼
联系电话:38210988-1153
友邦资讯科技(广州)有限公司由友邦保险有限公司独资兴办。公司宗旨是为友邦保险集团属下全球的业务单位提供软件开发、维护、管理及业务外包等服务。
公司秉承以客户为中心的服务理念,不懈地进行有效的持续改进工程,务求成为友邦保险集团内一流的信息技术和企业营运中心,为客户提供高素质的服务和解决方案。公司的业务主要包括:开发及维护保险软件及办公室自动化、商务外包服务、架构支持(包括数据中心服务)、产品及工具开发。
友邦资讯科技(广州)有限公司
- 企业性质: 三资企业
- 业务范围: ITO,BPO
- 所属行业:IT服务(系统/数据/维护)/多领域经营
- 公司地址:广州市越秀区东风东路767号东宝大厦24楼
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