岗位职责:

疫情防控期间暂不安排应聘人员到公司参加现场面试，我司将统一安排线上测试和线上面试，届时将有HR与您联系，感谢您的理解！

1. Provide oversight and support over transaction and surveillance framework, including the design, enhancement and implementation aspects Assist in identify FCTM risks and performing compliance risk assessmentsMonitor regulatory change developments and potential impact of regulatory change on the GBM Business in Asia in terms of surveillance Perform and support conduct risk assessments. Assist in providing training to create compliance awareness including on thematic issues .Reviews and assist in carrying out the effective deployment of the FCTM Monitoring Plan for GBM. Provide compliance advise on surveillance matters Review new product approvals and any new business initiatives by GM Assist to maintain regulatory relationships;
2. Liaise/engage with relevant stakeholder within GBM as well as other Global Business and Functions in Hong Kong to provide expertise and support on all Regulatory Compliance related matters.Interact with Regulators and industry bodies in Asia, on Regulatory Compliance matters relating to GBM Surveillance Ensure the appropriate timely and relevant risk information is provided to GBM management, in-country management and RC management in region;
3. Strong communication and working relationship within other RC teams, other Risk Disciplines, Functions and Global Businesses to ensure implementation of new disciplines.Assist the Head of Surveillance in guiding and developing the team.Share best practice with other business lines.Maintain and develop positive and professional working relationships with business managers at the Global and Country levels;
4. Assist regional colleagues to align operating practices with changes in Global Compliance Standards and Policies. Resolve any/all identified issues promptly, and escalate concerns to regional heads as appropriate to ensure timely awareness of any material concerns.Maintain and observe all HSBC control standards and implement and observe the Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting.

1. An understanding of Global Markets and “private side” business and understanding of information control barrier risks Strong knowledge of financial products, such as Equities, Fixed income and/or Foreign exchanges. In particular, strong knowledge of OTC derivatives (FX, Options, Fixed income & Structured derivatives, Interest rate swaps, Equity Derivatives, Credit Derivatives etc.) would be highly preferred;
2. Communications (including eComm and audio) Surveillance experience, or an ability to rapidly upskill is essential.A team player that can Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment. Able to communicate in smooth Cantonese, Mandarin and English;
3. An ability to inspire confidence and enthusiasm in Surveillance deliverables in both staff and stakeholders.The ability to maintain ‘grip’ and attention to detail on multiple and competing Surveillance team and personal priorities, and ensure delivery through self and through or with others;
4. A team player that can Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment.Prefer strong communication skills on minor languages (Vietnamese/Thai language/Japanese/Korean).

福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。

汇丰环球客户服务（广东）有限公司秉承汇丰集团理念，始终将优质客户服务摆在公司发展的首位，依托先进的科技设施和雄厚的人力资源，实现服务的专业、规模和最佳化。持续多年的优质服务为汇丰环球在同行业赢得较高的声誉，随着汇丰环球规模化不断发展，汇丰环球中国营运中心现在有超过10,000名金融服务人员的专业团队，为汇丰集团世界各地的分支机构（如香港、英国、美国、加拿大、日本、中国、新加坡和澳门等）提供和分析数据、收款付款服务、客户中心等多项服务。同时荣获许多荣誉称号，其中包括广东最佳业务外包公司、广东省服务外包示范企业、中国服务外包十大在华跨国服务供应商、技术先进企业、商务部重点联系企业、A级纳税人称号，并且已连续五年获得香港呼叫中心协会年度大奖–离岸业务金奖, 广东省企业500强等。